Patient Service Representative - Infectious Disease (Part Time, PRN)
Core
Primary point of contact for patients and visitors managing front-desk operations, financial responsibility communication, and payment collection.
Role type
Front-desk patient service representative
Builds
Patient financial workflows and front-desk operations
Domain
Healthcare / Infectious Disease
Deliverable
client delivery
Required skills
Verbal and written communication, Customer service, Data entry, Attention to detail, Confidentiality, Adaptability, Financial responsibility communication, Empathy, Documentation
Responsibilities
Manage front-desk operations and workflows, Communicate patient financial responsibility and payment options, Collect payments and document financial conversations, Respond to patient questions and concerns, Maintain patient privacy and follow policies, Schedule appointments and enter patient information