Patient Service Representative - Urology Clinic
Core
Front-desk administrative role managing patient intake, scheduling, and clinic operations for a urology practice.
Role type
Patient Service Representative (Front Desk)
Builds
Clinic daily operations and patient flow
Domain
Healthcare / Urology
Deliverable
product features
Required skills
Patient registration, Appointment scheduling, Epic EHR, Insurance/billing knowledge, Cash management, Medical terminology, Data entry
Preferred skills
Customer service experience, Problem-solving
Technologies
Epic
Responsibilities
Greet and register patients; Answer phones and perform clerical tasks; Schedule appointments and procedures; Monitor provider schedules; Maintain accurate registration and EHRs; Manage daily cash drawer and accounts receivable; Maintain safe reception area.