Patient Service Representative - Pediatrics
Core
Primary point of contact for patients and visitors, managing front-desk operations, appointment scheduling, registration, and patient financial services in a pediatric clinic.
Role type
Front-desk Patient Service Representative (Pediatrics)
Builds
Patient registration workflows, appointment schedules, and financial payment records
Domain
Healthcare / Pediatrics
Required skills
Patient registration, appointment scheduling, payment collection, HIPAA compliance, Epic EHR, customer service, data entry, financial counseling
Preferred skills
Pediatric patient experience, Epic EHR experience, medical office experience
Responsibilities
Greet patients and verify demographics, schedule and confirm appointments, collect payments and explain financial options, maintain electronic health records, manage front-desk operations and mail
Seniority
Entry-level, hands-on IC