Patient Service Representative (FULL TIME (HYBRID))t)
Hybrid
Core
Primary point of contact for patients and visitors managing front-desk operations, financial responsibility communication, and payment collection.
Role type
Front-desk patient service representative
Builds
Patient financial workflows and front-desk operations
Domain
Healthcare / Medical billing
Deliverable
client delivery
Required skills
Verbal and written communication, Customer service, Data entry, Attention to detail, Confidentiality management, Physical stamina (lifting 50 lbs, standing/walking)
Preferred skills
Medical office experience
Responsibilities
Manage front-desk operations and workflows, Communicate patient financial responsibility, Request and collect payment, Document financial conversations and outcomes
Seniority
Entry-level, individual contributor