Patient Access Representative
Core
First point of contact for patients, facilitating their entrance into the hospital by managing scheduling, registration, benefit verification, pre-certification, and financial clearance.
Role type
Patient Access Representative
Builds
Patient intake workflows and financial clearance processes
Domain
Healthcare / Hospital Administration
Required skills
Medical terminology, Insurance plan knowledge, Data entry accuracy, 10-key calculator proficiency, Computer systems operation
Preferred skills
Clerical experience, Customer service experience, College education
Responsibilities
Schedule patient appointments, Verify patient benefits and insurance, Collect pre-visit payments, Maintain accurate patient records, Interact with patients and insurance companies
Seniority
Entry-level to Mid-level
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