Sr Service Mgmt Product Mgr/Remote
Core
Serve as the liaison to caregivers to evolve and develop Enterprise Service Management solutions and workflows.
Role type
Senior Service Management Product Manager
Builds
Enterprise Service Management solutions and workflows
Domain
Healthcare + IT Service Management
Required skills
ServiceNow platform expertise, ITIL practices, SaaS architecture, Cloud Architecture, AI/ML technologies, continuous service improvement, project management, meeting facilitation
Preferred skills
ITIL advanced certifications, ServiceNow Certified System Administrator (CSA)
Technologies
ServiceNow, SaaS, Cloud, AI, ML
Responsibilities
Liaise with caregivers, develop service management solutions, drive continuous service improvement
Seniority
Senior, hands-on IC