Patient Svc Representative - PRN
Core
Greet, instruct, direct, and schedule patients and visitors; perform clerical duties for physicians and clinic staff.
Role type
Patient Service Representative
Builds
Patient scheduling, data entry, and front-office operations for clinic staff
Domain
Healthcare administration
Deliverable
dashboards & analysis
Required skills
Patient scheduling, data entry, insurance verification, payment plan establishment, telephone communication, medical terminology knowledge, computer operation
Preferred skills
CPR certification, clinic setting experience, public contact experience
Technologies
Multi-line telephone, fax, copy machine, computer, calculator
Responsibilities
Greet and schedule patients, enter patient information into computer, answer incoming calls, monitor physician schedules, establish payment plans, answer insurance and benefits questions
Seniority
Entry-level, individual contributor