Patient Access Rep - Outpatient Therapy, Guthrie
Core
First point of contact for patients facilitating entrance into Mercy facilities, handling scheduling, registration, benefit verification, pre-certification, and financial clearance.
Role type
Patient Access Representative
Builds
Patient intake workflows and financial clearance processes
Domain
Healthcare / Medical Billing & Registration
Required skills
Medical terminology, Insurance plan knowledge, Data entry accuracy, 10-key calculator proficiency, Computer systems navigation
Preferred skills
Clerical experience, Customer service experience, 1-3 years experience
Responsibilities
Schedule patient appointments, Verify patient benefits and insurance, Collect pre-visit payments, Maintain accurate patient records, Ensure compliance with Medicare and insurance guidelines
Seniority
Entry-level / Individual Contributor
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