Patient Service Representative - Women's Health
Core
First point of contact for patients and visitors, managing front desk operations, scheduling, registration, and administrative workflows in an OB-GYN practice.
Role type
Patient Service Representative (Front Desk/Scheduler)
Builds
Patient access and administrative workflows for OB-GYN care teams
Domain
Healthcare / Women's Health
Deliverable
dashboards & analysis
Required skills
Patient registration, insurance verification, scheduling, EHR data entry, payment collection, HIPAA compliance, front office equipment operation
Preferred skills
Epic EHR experience, healthcare office experience, insurance verification, patient collections
Responsibilities
Greet patients and visitors, verify demographics and insurance, schedule appointments, answer phone calls, maintain patient records in Epic, process referrals, collect payments, perform clerical duties, maintain reception area
Seniority
Entry-level, hands-on IC