Patient Access Representative
Core
First point of contact for patients in the Emergency Department, responsible for registration, insurance verification, financial clearance, and scheduling.
Role type
Patient Access Representative (Front Desk/Registration)
Builds
Patient registration records, insurance authorizations, and financial clearance documentation
Domain
Healthcare / Emergency Department
Deliverable
physical/clinical work
Required skills
Patient registration, insurance verification, financial clearance, data entry, HIPAA compliance, EMTALA compliance, cash handling, scheduling
Preferred skills
Medical terminology, healthcare billing, 1-3 years clerical/registration experience
Technologies
Electronic medical records, registration systems
Responsibilities
Greet patients and assist with registration and admission processes; Verify insurance eligibility and benefits; Collect patient payments and reconcile cash transactions; Ensure compliance with HIPAA, EMTALA, and Medicare regulations; Collaborate with clinical departments to ensure seamless patient care.
Seniority
Entry-level to Mid-level, hands-on IC