Patient Service Agent (Hybrid) – Mercy NW Arkansas
Core
Scheduling patient appointments, taking messages, and providing visit instructions and expectations.
Role type
Patient Service Agent
Builds
Patient appointment schedules and communication records
Domain
Healthcare
Deliverable
client delivery
Required skills
telephone etiquette, data entry, basic computer skills, multi-tasking
Preferred skills
professional attitude, compassionate attitude, typing 60 wpm
Responsibilities
Schedule patient appointments, take patient messages, provide general visit instructions and expectations
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