Communications Specialist
Core
Answer incoming calls, connect calls, page physicians, obtain long-distance information, place calls for physicians/personnel/families, provide patient information, and receive class registration and physician referral calls.
Role type
Administrative support specialist (front desk/dispatch)
Builds
Patient communication and internal coordination for a healthcare organization
Domain
Healthcare
Deliverable
client delivery
Required skills
telephone operation, customer service, basic computer skills, keyboarding, multi-system navigation, clear oral and written English communication, Microsoft Office
Responsibilities
Answering incoming calls, connecting calls, paging physicians, obtaining long-distance information, placing calls for various departments, providing patient information, receiving class registration and physician referral calls, serving as Dispatcher for Safety and Security/Maintenance when needed