Project Manager, Group Benefits Operations
Core
Lead cross-functional Group Benefits Operations initiatives to improve plan sponsor and member outcomes, service performance, operational effectiveness, and financial results.
Role type
Senior IC Project Manager (Group Benefits Operations)
Builds
Operational improvements, process digitization, automation, and AI-enabled changes within Group Benefits.
Domain
Financial services / Insurance / Benefits Administration
Required skills
Project management, process improvement, governance, risk management, stakeholder coordination, financial acumen, vendor management, regulatory compliance, data analysis, change management
Preferred skills
Full-lifecycle delivery, portfolio governance, process redesign, automation, business case development, operational risk management, advanced data visualization
Technologies
Microsoft Project, Planner, Visio, Power BI, SharePoint, Jira
Responsibilities
Lead moderate-to-large initiatives through intake to benefits realization; establish project governance and operating rhythms; partner with operational leaders to define problems and solutions; coordinate external partner and vendor deliverables; ensure projects meet legal, regulatory, and security requirements; monitor financial performance and expected value.
Seniority
Senior, hands-on IC
