Technical Program Manager – AI Sales Technology & Sales Enablement
Core
Lead strategic portfolio of AI, Salesforce, and Sales Enablement initiatives to drive Distribution and Sales Technology transformation, serving as the central coordination point across Business, Product, Technology, and external partners.
Role type
Senior Technical Program Manager (AI & Salesforce)
Builds
AI-powered sales capabilities, Salesforce modernization, mobile experiences, and producer productivity solutions
Domain
Life Insurance / AI & CRM
Deliverable
production ML models | product features
Required skills
Technical program management, Salesforce modernization, AI/generative AI delivery (LLMs, RAG, agentic workflows), SDLC management, cross-functional leadership, technical risk management, budget and financial forecasting, regulatory compliance knowledge, API integration management, non-functional requirements definition
Preferred skills
Agile/Scrum methodology, test governance (TDD, parallel testing), data pipeline capabilities, insurance regulatory compliance, strategic thinking, adaptability in dynamic environments
Technologies
Salesforce, Large Language Models (LLMs), Retrieval-Augmented Generation (RAG), Agentic workflows, APIs, Data pipelines (via careerplan.io/jobs/JR26090557-technical-program-manager-ai-sales-technology-sales-enablement-at-manulife)
Responsibilities
Oversee full SDLC from initiation to post-launch support; Lead delivery of Salesforce modernization and AI-enabled sales capabilities; Coordinate mobile, web, and desktop sales experiences; Identify and mitigate technical risks; Build schedules, milestones, and scope aligning technology aspects with business goals; Partner with business leaders to prioritize AI opportunities and define success measures; Manage execution plans to budget and provide financial forecasts.
Seniority
Senior, hands-on IC