CareerPlan

People Services AI Solutions & Configuration Lead

Toronto, Ontario, CAFull-time2026-10-05 → 2026-11-11

Core

Technical configuration and solution design expert for AI-enabled People Services solutions within Workday and related platforms.

Role type

Senior IC Workday AI Solutions & Configuration Lead

Builds

AI-enabled employee self-service experiences, conversational agents, and automated HR workflows

Domain

HR Technology / Enterprise AI / Workday Platform

Deliverable

production ML models | product features

Required skills

Workday configuration, AI solution design, stakeholder influence, process analysis, technical documentation, Agile delivery

Preferred skills

Workday AI/Agentic AI, Microsoft Copilot, workflow orchestration, Human-Centered Design, privacy governance

Technologies

Workday, Microsoft Copilot, Flowise, Azure AI, ServiceNow

Responsibilities

Design and configure AI capabilities in Workday; translate business needs into scalable technical solutions; lead solution reviews and impact assessments; partner with HR and tech teams; develop configuration standards and documentation; monitor industry AI trends.

Seniority

Senior, hands-on IC with mentorship