Operational Excellence Consultant
Core
Drive process and performance improvement projects for Finance, Actuarial, and GWAM operations using Lean, Six Sigma, and AI-based automation.
Role type
Senior Operational Excellence Consultant (Finance/GBS)
Builds
Process automation solutions, re-engineered workflows, and performance improvement frameworks for Global Business Services.
Domain
Financial Services / Global Business Services / Process Optimization
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Lean and Six Sigma methodology, Business Analysis, Process Documentation (BPMN), Data Analysis, Stakeholder Management, Change Management, Financial Operations Knowledge, Project Management, AI Solutions Implementation
Preferred skills
UiPath, Alteryx, Power Automate, Power BI, Blackline, Cadency, Salesforce, Concur
Technologies
Alteryx, Power BI, Power Automate, UiPath, Blackline, Cadency, Salesforce, Concur
Responsibilities
Execute operational excellence projects focusing on efficiency, accuracy, and cost reduction; Engage stakeholders to gather data and draft process flows using BPMN; Leverage AI and automation tools for process integration and workflow development; Facilitate management governance meetings and monitor RAID logs; Support operations leaders in deploying the GBS Operational Excellence Framework.
Seniority
Senior, hands-on IC