GBS F&A Continuous Improvement & Process Transformation - Manager
Core
Lead end-to-end Finance & Accounting (F&A) transformation initiatives within Global Business Services (GBS), delivering productivity, cost optimization, and digitization across R2R, S2P, SCM, ATR, Commercial Ops, and FPnA towers.
Role type
Manager (Black Belt), hands-on IC leading process transformation
Builds
Transformed F&A processes, automated workflows, and performance dashboards
Domain
Finance & Accounting (F&A) within Global Business Services (GBS)
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Lean Six Sigma Black Belt, process transformation, cross-functional program leadership, stakeholder management, change management, data-driven decisioning, RPA/automation enablement, KPI definition
Preferred skills
Experience with digital teams, Agile methodologies, training and certification of others
Technologies
RPA, workflow automation, OCR, low-code, AI/ML
Responsibilities
Own and manage the GBS F&A transformation portfolio; Conduct deep-dive diagnostics using Lean Six Sigma tools; Partner with Digital/IT/Automation CoEs to implement automation; Act as a trusted transformation partner to Finance leadership; Mentor project teams and operational leaders; Define and track KPIs for productivity and cost-out
Seniority
Manager, hands-on IC with strategic alignment