Leave Support Specialist
Core
Supports WVU Health System's Leave of Absence and Accommodation programs by managing case transactions, validating claims, and providing policy guidance to employees and managers.
Role type
Individual contributor leave administration specialist
Builds
Leave case management workflows and compliance documentation
Domain
Healthcare administration / Human Resources
Deliverable
client delivery
Required skills
Leave of Absence program administration, FMLA and Short-Term Disability processing, case management tools, policy interpretation, data record maintenance, outbound communication, process improvement
Preferred skills
Workday, Kronos, Absence Tracker, MS Office, search tools, knowledgebase tools
Responsibilities
Review new leave claims for eligibility and validate extensions; track, investigate, and close cases within SLA timelines; provide guidance on leave policies and procedures; maintain data and document records for compliance; coordinate communication to resolve employee issues; send reminder communications for deadlines and return-to-work; identify opportunities to improve administrative processes.
