Learning Experience Designer (Bilingual)
Core
Design and deliver brand-aligned learning experiences for frontline operators and leaders across Applebee's, IHOP, and Fuzzy's Taco Shop to drive operational performance and consistent guest experiences.
Role type
Learning Experience Designer (Individual Contributor)
Builds
Scalable eLearning, instructor-led, blended, and on-the-job training solutions for restaurant brands
Domain
Restaurant industry / Learning & Development
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work -> product features (learning solutions)
Required skills
Instructional design (ADDIE, Design Thinking), eLearning authoring (Articulate 360, Storyline, Rise), LMS administration (Docebo), bilingual content localization, needs analysis, project management
Preferred skills
QSR/FSR operations knowledge, multi-brand franchise experience, agile content design, UX design tools (Figma, Adobe Creative Suite), AI-enabled content tools
Technologies
Docebo, Articulate 360, Storyline, Rise, Figma, Adobe Creative Suite
Responsibilities
Design learner-centered training across modalities, translate operational processes into actionable learning, localize content for diverse audiences, partner with Operations/Culinary/Marketing teams, manage LMS content creation and updates, analyze performance data to improve training
Seniority
Mid-level, hands-on IC