Gestor/a telefónico/a (mañana / tarde / noche) - Campaña Invierno 2026
Core
Provide telephone support and medical triage for patients in the emergency and urgent care area.
Role type
Customer service representative (medical triage)
Builds
Patient support and medical referrals
Domain
Healthcare / Telemedicine
Deliverable
client delivery
Required skills
telephone communication, data entry, incident management, medical protocol adherence, case triage
Preferred skills
healthcare background, English
Technologies
office software
Responsibilities
Answer patient calls, detect patient needs, collect and register data, manage incidents, offer medical assessment for claims, refer cases when necessary, follow internal protocols and company policies