Gestor/a telefónico/a (mañana / tarde / noche) - Campaña Invierno 2026
Core
Provide telephone support and medical triage for patients in the emergency and urgent care area.
Role type
Customer service representative (medical triage)
Builds
Patient support services for Teladoc Health International
Domain
Healthcare / Virtual care
Deliverable
client delivery
Required skills
telephone communication, data entry, incident management, case triage, medical protocol adherence, office software
Responsibilities
Answer patient calls, detect patient needs, record data in the system, manage incidents, offer medical assessment for claims, refer cases when necessary, follow internal protocols and company policies
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