Administrateur ITSM F/H
Core
ITSM administrator responsible for managing IT service delivery, incident resolution, and system administration within a large construction and concessions group.
Role type
ITSM Administrator
Builds
IT service management processes and tools for a global construction and infrastructure company
Domain
Construction & Infrastructure / IT Operations
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
ServiceNow administration, EasyVista administration, SQL database management, IT security fundamentals, data reporting and analysis
Preferred skills
ITSM certifications, complex problem-solving, adaptability to technological changes
Technologies
ServiceNow, EasyVista, SQL
Responsibilities
Administer ITSM tools (ServiceNow, EasyVista), manage IT systems and networks, generate data reports and analyses, ensure IT security compliance
Seniority
Mid-level (3-5 years experience)
