Pharmacy Technician II
Core
A clinical pharmacy call center role verifying member information, educating patients on prescriptions and adherence, and assisting with scheduling preventive screenings to close care gaps for Medicare, Medicaid, and Commercial members.
Role type
Licensed Pharmacy Technician (Clinical Call Center)
Builds
Member education programs, care gap closure initiatives, and medication adherence support
Domain
Healthcare / Pharmacy / Insurance
Deliverable
client delivery
Required skills
Active state pharmacy technician license, H.S. diploma, 2 years pharmacy experience, data entry, patient education, scheduling, computer systems proficiency
Preferred skills
Medicaid member support experience, high-volume call center experience, medication adherence discussion experience, patient care experience
Technologies
Computer systems
Responsibilities
Verify member information and input data for pharmacists, Educate members about prescriptions and medication resources, Educate members on medication adherence topics, Assist members with scheduling preventive tests and screenings, Make outreach to members or providers to close care gaps
Seniority
Non-Management Non-Exempt