Pharmacy Customer Associate I
Core
Responding to basic customer questions via telephone and written correspondence regarding pharmacy retail and mail order prescriptions.
Role type
Customer service representative (specialty pharmacy)
Builds
Claims resolution and customer support for subscribers, providers, and third-party representatives
Domain
Healthcare / Specialty Pharmacy
Deliverable
client delivery
Required skills
Customer service, claims processing, research, problem-solving, technology tool usage
Preferred skills
Bilingual (English & Spanish), Microsoft Teams proficiency
Technologies
Microsoft Teams
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