Travel Contact Centre Sales Consultant, Vancouver
Core
Sales catalyst and relationship developer connecting with travellers and agency partners to recommend and sell trips based on unique needs.
Role type
Front-line sales consultant (travel)
Builds
Travel itineraries and booking services for individual travellers and agency partners
Domain
Travel industry
Deliverable
product features
Required skills
Front-line sales experience, GDS system proficiency (Amadeus), customer service, problem solving/complaint resolution, geographical knowledge, verbal and written communication
Preferred skills
Travel experience, ability to work varying shifts and weekends, independent and team collaboration
Technologies
GDS systems (Amadeus), computer systems
Responsibilities
Reach monthly sales targets, handle booking issues with empathy, recommend trips based on traveller needs, ensure correct booking processes, make meaningful connections with global team and travellers
Seniority
Junior to Mid-level, hands-on IC