CareerPlan

Front Desk Agent

Wilkes-Barre, PA, USFull-time2026-10-21 → 2026-11-11

Core

First point of contact for guests, managing arrivals, departures, reservations, and inquiries to ensure a smooth stay.

Role type

Front Desk Agent

Builds

Guest check-in/check-out experience, reservation management, and local information services

Domain

Hospitality / Hotel Operations

Deliverable

product features

Required skills

Guest service, reservation processing, cash handling, phone communication, problem resolution, PMS proficiency, administrative support

Preferred skills

Team collaboration, shift flexibility, physical stamina (standing/lifting)