Human Resources Representative
Core
First point of contact for HR inquiries, resolving or escalating issues within the HR Shared Services department for a health system.
Role type
HR Shared Services Representative
Builds
HR data records, employee files, and support for recruitment, compensation, and benefits processes
Domain
Healthcare / Human Resources
Deliverable
dashboards & analysis
Required skills
Data entry, confidentiality, Microsoft Office, Workday, HR policies knowledge, customer service, time management, prioritization
Responsibilities
Answer and respond to HR inquiries regarding recruitment, compensation, employee relations, and benefits; Perform data entry and verify information completeness; Maintain files and filing systems for candidates, employees, and retirees; Provide reception duties including greeting customers, answering phones, and scheduling appointments; Process data for updating and tracking reporting purposes; Assist with departmental projects like Open Enrollment and recruitment fairs