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Technical Support Engineer

San Francisco, US💼 Full-time💰 $75,000–$75,000🗓 2026-09-15 → 2026-09-25

Core

Resolve technical support tickets and provide troubleshooting guidance to clients in the advertising technology and data collaboration space.

Role type

Technical Support Engineer (Individual Contributor)

Builds

Client satisfaction and company growth through technical problem resolution

Domain

Advertising technology, data collaboration, SaaS

Deliverable

client delivery

Required skills

complex system troubleshooting, database querying, log analysis, process facilitation, stakeholder management

Preferred skills

SQL querying

Technologies

databases, logs

Responsibilities

Manage a ticket queue to provide technical guidance and troubleshooting, work with the Global Customer Support team, resolve clients' technical support tickets

Seniority

Mid-level, hands-on IC

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