Senior Director of Product, Customer Data and Orchestration Platform
Core
Strategic product lead for a Customer Data and Orchestration Platform, evolving technical architecture from session-based to user-focused to deliver a 'Golden Record' Central User Profile that harmonizes subscriptions, behavioral metrics, and customer history.
Role type
Senior Director of Product (Strategy & Platform Architecture)
Builds
A warehouse-native Composable CDP model connecting best-of-breed tools to BigQuery, serving as a shared service for high-scale activation, personalization, and segmentation.
Domain
Digital Media / Consumer Engagement / Customer Data Platforms
Deliverable
production ML models | product features
Required skills
Mobile app product management, subscription & entitlement logic, identity resolution, data governance, strategic growth modeling, cross-functional leadership
Preferred skills
DTC, media, or lifestyle brand experience, mobile analytics, A/B testing, agile product processes
Technologies
BigQuery, Composable Architecture, Identity Bridges
Responsibilities
Architect the Central User Profile (Golden Record), define subscription and entitlement tech, partner with marketing to prioritize high-margin use cases, lead integration of Piano across the portfolio, coordinate the roadmap for identity and access layers, build business cases for new acquisition opportunities, lead and mentor product managers.
Seniority
Senior Director, strategic leadership with direct management