VIP Host, Predictions
Core
Forge and cultivate relationships with high-value customers to drive brand advocacy and create new business revenue through a world-class VIP engagement program.
Role type
Senior Account Management / VIP Host
Builds
Long-term customer loyalty and high levels of brand advocacy
Domain
Regulated gaming and sports betting
Deliverable
client delivery
Required skills
relationship building, account management, market analysis, data-driven decision making, policy execution, travel management
Preferred skills
entrepreneurial mindset, analytical thinking
Responsibilities
Create new business revenue by developing strong, authentic customer relationships; Manage all aspects of the player relationship through local events, regular communications, and escalation responses; Proactively provide new promotions to customers; Compile customer feedback to support platform improvements; Execute VIP policies and guidelines including responsible trading policies