Energy Assistance Coordinator- Dallas, TX
On-site
Core
Processes inbound and outbound Community Action Agency (CAA) contacts, resolves agency requests involving pledges and payments, and coordinates service order activities.
Role type
Customer service coordinator (community action agency)
Builds
Resolutions for CAA requests and issues involving pledges, payments, and service orders
Domain
Social services / Community action agencies
Deliverable
client delivery
Required skills
Data entry, reference and retrieval tasks, basic arithmetic, verbal and written communication
Preferred skills
Previous experience with a Customer Information System, Spanish language
Technologies
Customer Information System