Partner Solutions Engineer
Core
Senior technical pre-sales role leading strategy and execution for ITSM and Agentic Process Automation deals sourced through Global System Integrators and partners.
Role type
Senior Partner Solutions Engineer (Pre-Sales)
Builds
Production-ready solution architectures, POCs, and integration patterns for enterprise ITSM and automation platforms.
Domain
Enterprise ITSM, Agentic Process Automation, AI Agents, RPA
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
ITSM platform expertise, partner ecosystem navigation, enterprise automation platform proficiency, agentic AI concepts (LLMs, RAG), solution architecture design, executive stakeholder management
Preferred skills
Platform certifications (AA, UiPath, ServiceNow), advanced degrees
Technologies
Automation Anywhere, UiPath, Blue Prism, SAP, Salesforce, Oracle, ServiceNow, Workday
Responsibilities
Lead technical strategy and execution on high-priority partner-sourced deals; serve as definitive technical authority in partner-led engagements; co-develop tailored solution architectures; coach and mentor partner SEs; design reusable solution frameworks; engage C-suite and senior IT leadership.
Seniority
Senior, hands-on IC with strategic influence
