Partner Operations & AI Automation Manager
Core
Drive operational excellence and partner program management by designing, building, and deploying AI-powered workflows to reduce manual effort and optimize partner-facing processes.
Role type
Senior IC Partner Operations & AI Automation Manager
Builds
AI agents, automated workflows, and optimized partner operations systems
Domain
SaaS / Digital Experience Platform / Partner Ecosystems
Deliverable
production ML models | product features | dashboards & analysis
Required skills
AI agent design and deployment, Salesforce administration (reports, dashboards, workflow rules), process mapping and improvement, cross-functional project leadership, data analysis and reconciliation, prompt engineering and output validation
Preferred skills
Drupal PaaS familiarity, enterprise BI tooling (e.g., Domo), Jira workflow configuration
Technologies
Salesforce, Jira, Partner Portal, Crossbeam, Claude, Gemini, Drupal PaaS, Google Suite
Responsibilities
Identify and implement end-to-end process improvements for partner operations; design and deploy AI agents to automate high-frequency tasks; maintain and optimize partner operations tools and data systems; lead cross-functional projects for portal rebuilds and automation rollouts; serve as primary point of contact for partner operations tools and communications
Seniority
Senior, hands-on IC
