IT Support Technician
Core
Provides on-site IT support, hardware/software management, and telecom maintenance for field and corporate offices.
Role type
IT Support Technician
Builds
Maintains enterprise hardware, software, and telecom infrastructure for field users and corporate locations.
Domain
Corporate IT / Field Operations
Deliverable
infrastructure
Required skills
hardware troubleshooting, software deployment, telecom equipment maintenance, inventory management, vendor coordination, user training, incident resolution, system configuration
Preferred skills
project management, technology adoption analysis
Technologies
VDI, WMR, handheld devices, patch panels, software management tools
Responsibilities
order and maintain hardware, troubleshoot incidents, manage software upgrades, support telecom equipment, maintain asset inventory, train users on devices and software, coordinate with vendors
Seniority
Mid-level, hands-on IC