Front Office Representative - The Westin Monache
Core
Front desk operations including guest check-in/out, room assignment, reservations, and dispatching lodge staff.
Role type
Front Office Representative
Builds
Guest check-in/out processes, room assignments, reservation management
Domain
Hospitality / Hotel Operations
Deliverable
product features
Required skills
Guest relations, reservation management, room assignment, dispatching staff, payment processing, basic computer skills
Responsibilities
Greet and register guests, assign rooms, make and cancel reservations, answer inquiries, compute bills and collect payments, dispatch lodge staff
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