Graduate Programs Support Services Program Manager
Core
Provides academic advising, program operations, and student support for MS in Supply Chain Management students to enhance persistence and graduation rates.
Role type
Graduate program operations manager (academic advising & student services)
Builds
MS in Supply Chain Management program operations and student success outcomes
Domain
Higher Education / Business Administration
Deliverable
product features
Required skills
Academic advising, program operations management, budget management, student retention strategies, curriculum administration, stakeholder management, data analysis, event planning, cross-functional collaboration
Preferred skills
Cultural awareness, international student support, process improvement, project management
Technologies
iPOS, university administrative systems
Responsibilities
Provide advanced academic advising and resolve complex student issues; oversee student academic progress and degree completion; manage program budgets and financial processes; execute orientation, events, and graduation activities; coordinate curriculum administration and scheduling; develop and manage student communications; collaborate with faculty, admissions, and university partners.
Seniority
Mid-level, hands-on IC