ServiceNow Architect
Core
Designing scalable, secure, and high-performing ServiceNow solutions that align with clients' business objectives and enterprise technology strategies.
Role type
Senior ServiceNow Architect (Professional Services)
Builds
Enterprise ServiceNow implementations, transformations, and integrations for middle-market clients
Domain
IT Service Management / Enterprise Software Architecture
Required skills
ServiceNow platform architecture, integration strategies, data modeling, security design, solution design, technical leadership, stakeholder management, requirement translation, governance standards, performance optimization
Preferred skills
Large-scale transformation program architecture, platform governance, instance strategy, technical debt management, C-suite presentation
Technologies
ServiceNow, IntegrationHub, MID Server, REST/SOAP APIs, web services, ITSM, ITOM, CSM, HRSD, SecOps, GRC/IRM
Responsibilities
Lead architecture and technical design of complex ServiceNow implementations and integrations; Serve as trusted technical advisor on platform strategy and best practices; Partner with stakeholders to translate requirements into scalable architectures; Provide architectural oversight throughout the implementation lifecycle; Mentor developers and consultants; Review solution designs for risks and performance; Design integration guidance for enterprise applications; Support business development activities like proposals and demonstrations.
Seniority
Senior, hands-on IC with strategic advisory
