Coordinator -Learning Operations
Core
Execute day-to-day Learning Operations activities, process events and data updates, and respond to employee and stakeholder inquiries to support the Learning Operations lifecycle.
Role type
Coordinator, Learning Operations
Builds
Employee learning programs and operational support services
Domain
Professional Services / Human Resources / Learning & Development
Deliverable
dashboards & analysis
Required skills
Process execution, data management, stakeholder communication, issue resolution, compliance adherence, documentation, system testing, knowledge management
Preferred skills
Project management, high-volume inquiry handling, process improvement, cross-functional collaboration
Technologies
Learning Management Systems, Microsoft Office (including Co-Pilot)
Responsibilities
Execute Learning Operations transactions and process events with accuracy; Respond to employee and manager inquiries via service channels; Maintain confidentiality and ensure compliance with organizational policies; Support audits, reporting, and data validation efforts; Follow standard operating procedures and identify process improvement opportunities; Collaborate with Talent Operations teams and HR Business Partners.
Seniority
Entry-level to Junior, hands-on IC