Technology Change Management, Senior Associate
Core
Lead organizational change management initiatives to accelerate time-to-value for clients by managing employee behavior changes, reducing resistance, and sustaining new behaviors within the technology performance domain.
Role type
Senior Associate, Organizational Change Management (Technology Performance)
Builds
Customized change solutions, readiness assessments, business process improvements, and technology deployment plans.
Domain
Professional Services / Technology Transformation
Required skills
Organizational Change Management (ADKAR, Kotter, Bridges), Project Team Leadership, Stakeholder Management, Business Process Optimization, Risk Management, Client Relationship Management, AI Tool Integration (ChatGPT, Copilot), Strategic Planning, Communication Planning, Training Plan Development
Preferred skills
French (fluent), MBA or advanced degree, Prosci Change Management Certification, CCMP (ACMP), APMG Change Management Practitioner
Technologies
Prosci ADKAR, Kotter's 8 Steps, William Bridges Transition Model, ChatGPT, Copilot
Responsibilities
Oversee project teams to deliver transformation activities including readiness assessments and business case development; guide client stakeholders through change initiatives; monitor project progress, manage risks, and ensure on-budget delivery; develop industry specializations and assist in new product/solution development; build and maintain client relationships to uncover additional opportunities.
Seniority
Senior, hands-on IC with supervisory responsibilities
