Business Operations Partner (m/f/d)
Core
Business Operations Partner driving operational execution, service excellence, and Order-to-Cash processes for the DACH region within the global EMEA team.
Role type
Senior Business Operations Partner (Regional)
Builds
Scalable operational execution and service delivery models for the DACH market
Domain
Healthcare Technology / Medical Devices / Consumer Health
Required skills
Business operations, commercial operations, customer service, business partnering, transformation, stakeholder influence, process design, data analysis, problem-solving
Preferred skills
DACH market experience, regulated healthcare, change management, program management, customer operations platforms (CRM, ERP)
Technologies
CRM, case management, reporting, ERP
Responsibilities
Act as primary operational interface between commercial leadership and operations; align stakeholders across functions; lead cluster-level prioritization of service harmonization; advise on operational risks and trade-offs; translate market requirements into process designs; monitor performance and recommend improvements; lead cross-functional performance reviews.
Seniority
Senior, hands-on IC
