Assistant Manager
Core
Supervise and oversee the billing function for a professional services firm, ensuring timely and accurate billing for services delivered.
Role type
Assistant Manager, Billing Operations
Builds
Billing transactions, reports, and client invoices
Domain
Professional services / Accounting
Required skills
Complex billing task execution, negative billing adjustment review, problem-solving and analysis, financial concept articulation, team mentorship, process improvement, training delivery, work product review, project management
Preferred skills
None stated
Technologies
Power Wheel, Microsoft Office
Responsibilities
Initiate and complete complex billing tasks; Review and approve negative billing adjustments; Mentor and advise 25-30 billing specialists; Investigate complex billing issues and process invoice adjustments; Train new or existing team members and external client servers; Monitor and analyze processes to recommend best practices; Manage team projects
Seniority
Senior, hands-on IC with supervisory duties