Senior Business Analyst and Business Relationship Manager
Core
Senior Business Analyst and Business Relationship Manager for the Marketing team, acting as the primary liaison to translate business needs into actionable IT requirements and ensure technology solutions support marketing objectives.
Role type
Senior IC Business Analyst / Business Relationship Manager
Builds
Marketing Commercial applications, digital capabilities, and customer engagement tools
Domain
Consumer health technology / Marketing Technology (via careerplan.io/jobs/JR121309-senior-business-analyst-and-business-relationship-manager-at-dexcom)
Deliverable
product features
Required skills
Business relationship management, stakeholder engagement, demand shaping, requirement elicitation, user story development, process documentation, Agile facilitation, risk management, executive communication
Preferred skills
Salesforce Marketing Cloud expertise, CRM and marketing automation experience, Jira and ServiceNow proficiency, ITIL, PMP, or Business Analysis certifications
Technologies
Salesforce Marketing Cloud, Jira, ServiceNow
Responsibilities
Lead discovery sessions and workshops to define business processes and requirements; manage intake and prioritization of competing marketing requests; partner with Product Owners and delivery teams to ensure solution feasibility; support testing, UAT, and change management activities; monitor application health and continuous improvement opportunities.
Seniority
Senior, hands-on IC with strategic partnership focus