Salesforce Functional Lead / Business Analyst
Core
Primary day-to-day client contact responsible for converting business requirements into user stories, validating workflows, and coordinating testing and training for Salesforce implementations.
Role type
Salesforce Functional Lead / Business Analyst
Builds
Salesforce implementations and member-experience designs
Domain
Healthcare technology / Public sector
Required skills
Salesforce Administration, Salesforce Platform App Builder, business analysis, requirements gathering, user story creation, stakeholder management, facilitation, documentation, testing coordination, training delivery (via careerplan.io/jobs/g1e58d6e-salesforce-functional-lead-business-analyst-at-divihn-integration-inc)
Preferred skills
UX/UI design support, accessible design knowledge
Technologies
Salesforce, Salesforce UX, Salesforce UI
Responsibilities
Coordinate with Product Owner to refine requirements and workflows; Convert business requirements into user stories and acceptance criteria; Maintain product backlog and delivery visibility; Lead requirements sessions, sprint demonstrations, and customer feedback discussions; Partner with engineering teams to ensure requirement delivery.
Seniority
Mid-level, hands-on IC