Senior Manager, Business Operations
Core
Designing and evolving end-to-end service models and operating frameworks to support consumer product launches and scale across multiple markets.
Role type
Senior Manager, Business Operations
Builds
Operating models, service frameworks, and cross-functional launch readiness processes for consumer health technology products.
Domain
Consumer health technology / Continuous glucose monitoring (CGM)
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Business operations strategy, program management, launch readiness, operational transformation, cross-functional stakeholder alignment, process design, KPI-driven performance management, risk management, market adaptation, data analysis.
Preferred skills
Experience in healthcare or complex consumer environments, multi-market launch experience, people management.
Technologies
None explicitly stated
Responsibilities
Develop end-to-end service models including operating principles and governance; coordinate regional business requirements across functional teams; identify and close gaps in processes and capabilities; drive cross-functional alignment on process design and launch dependencies; lead operational workstreams for launch readiness; adapt launch plans to local market needs; track operational KPIs and provide insights to senior stakeholders.
Seniority
Senior, hands-on IC with people management
