Assistant Manager, CI Lead
Core
Assist the Product Support department in achieving strategic sales goals through business and process improvement initiatives, data analysis, and sales support for the Caterpillar branch network.
Role type
Assistant Manager, CI Lead (Product Support)
Builds
Sales performance tracking, data libraries for sales funnels and accounts, competitive analysis reports, and commission payout validation.
Domain
Industrial machinery sales (Caterpillar) / Product Support
Deliverable
client delivery | dashboards & analysis
Required skills
data analysis, sales performance tracking, competitive analysis, commission validation, event management support, cross-functional liaison
Preferred skills
process improvement initiatives, training delivery (CAT Care Schools), strategic proposal development
Technologies
data library management tools, sales tracking systems
Responsibilities
Provide insights and proposals to management to identify opportunities; Maintain a data library pertaining to sales funnel and accounts; Analyze, track, and report competitive activities and pricing; Ensure accuracy of commission payout to PSSR team; Conduct product training for customers and PSSRs; Liaise with Caterpillar representatives regarding product issues and sales plans.
Seniority
Assistant Manager, hands-on IC