Mitarbeiter im Verkaufsinnendienst (m/w/d)
Core
Customer-facing order processing and support for a technical product portfolio, serving as the primary contact for sales and technical inquiries.
Role type
Sales Operations Specialist (Customer Service)
Builds
Order fulfillment and customer satisfaction for a technical product line
Domain
Industrial manufacturing / Technical products
Required skills
SAP (SD module), Microsoft Dynamics 365, Microsoft Office (Outlook, Teams, Excel), commercial training, customer service experience
Preferred skills
Technical environment experience, English communication
Responsibilities
Manage a fixed customer base, process customer orders in SAP, create and track quotes, support customers with technical and commercial questions, maintain CRM data, handle incoming calls, collaborate with sales and technical support, contribute to process optimization
Seniority
Mid-level, hands-on IC