Patient Liaison Officer
Core
Convert self-pay enquiries to procedures, manage patient access, and provide pre-consultation information and pricing to maximize conversion to appointments.
Role type
Patient Liaison Officer (Sales/Conversion)
Builds
Self-pay patient conversion pipeline for Circle Health Group
Domain
Private Healthcare / Medical Services
Required skills
Customer service, influencing/sales skills, MS Outlook, Excel, Word, English language proficiency
Preferred skills
None stated
Responsibilities
Convert self-pay enquiries to procedures, ensure quality service for potential patients, facilitate access times, influence patients to choose the hospital, provide pre-consultation info and pricing, book clinic appointments
Seniority
Entry to Mid-level