OT Support Engineer
Core
Provide technical support for software, hardware, and systems; perform maintenance on IT equipment; develop simple automation scripts and utilities.
Role type
IT Support Engineer with basic scripting capabilities
Builds
IT equipment reliability, system automation, user support
Domain
IT Operations / Climate Technology
Deliverable
production ML models | product features | dashboards & analysis | infrastructure
Required skills
Windows OS, LAN/WAN networking, hardware troubleshooting, user account management, inventory management, basic programming/scripting
Preferred skills
C#, VB.net, JavaScript, PHP, SQL, ServiceNow, ITIL, CCNA, Azure Administrator, PMP, CCTV systems, physical access control systems
Technologies
Windows, C#, VB.net, JavaScript, PHP, SQL, ServiceNow, CCTV, Axtrax
Responsibilities
Install and maintain computer hardware, printers, and servers; provide technical support for software and hardware issues; manage user accounts and access rights; maintain IT inventory; develop simple scripts for automation and data extraction; manage vendor relationships.
Seniority
Mid-level, hands-on IC
