Customer Service Returns Assistant
Core
Assist customers with vehicle returns and ensure timely handovers at the car park.
Role type
Customer Service Returns Assistant
Builds
Vehicle return operations for car rental customers
Domain
Automotive rental / Customer service
Deliverable
physical/clinical work
Required skills
Valid full driving licence, 4+ years driving experience, face-to-face communication, teamwork, flexibility with shifts
Responsibilities
Assist customers at the beginning and end of the rental process, ensure continued excellence in customer service and damage standards, complete administration accurately, process workshop vehicles according to procedures
