Senior Human Resources Operations Specialist
Core
Senior HR Operations Specialist delivering compliant HR services, managing complex transactions, and leading operational processes for the employee lifecycle.
Role type
Senior HR Operations Specialist (Team Lead)
Builds
End-to-end HR operational processes, data standards, and audit frameworks for UK employees.
Domain
Human Resources / Fintech
Required skills
HR operations management, complex transaction handling, data quality control, audit compliance, HRIS proficiency (Workday, ServiceNow), stakeholder management, team leadership, process standardization, reporting and analytics.
Preferred skills
Multi-country HR experience, advanced ServiceNow expertise.
Responsibilities
Own end-to-end HR operational processes; act as escalation point for high-risk/non-standard cases; lead non-standard onboarding/offboarding; oversee data quality and audit activity; provide direction on HR systems usage; lead HR reporting and MI; provide day-to-day leadership to HR Operations team members; manage relationships with external HR service providers.
Seniority
Senior, hands-on IC with team oversight