Responsable d'Agence F/H
Core
Manage the Europcar agency at Marseille airport as a profit center manager, ensuring service quality and team performance.
Role type
Agency Manager (Car Rental)
Builds
Car rental operations and fleet management for individual and business customers.
Domain
Mobility / Car Rental
Deliverable
product features
Required skills
Team management, Customer relations, Performance management, Fleet management, Financial management, English (fluent), Driving license (Category B)
Responsibilities
Ensure service quality to maximize customer satisfaction, Manage performance via KPIs, Coach and lead the team, Manage vehicle fleet and related files (accidents, damages, billing), Manage resources (infrastructure, equipment, local procurement, cash)
